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An Intensive Professional
Development Training Course on

Stakeholder Engagement & Management Course

Achieving Results through
Improved Relationships and Communication

Course Options

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Why Choose Us

Stakeholder engagement is essential for the success of any project, initiative, or organizational change. In this comprehensive Stakeholder Engagement & Management Training Course, you will gain the critical skills needed to engage, influence, and manage stakeholders effectively. This course offers an in-depth exploration of the tools and strategies required to identify, analyze, and engage both internal and external stakeholders, ensuring the success of your professional projects.

By mastering essential skills in communication, negotiation, collaboration, and influence, you will be equipped to navigate the complexities of stakeholder relationships. Whether you're managing a project, leading a team, or implementing organizational change, this course will teach you to build stronger, more productive relationships with stakeholders at all levels.

Designed for professionals across government, private, and NGO sectors, this training is ideal for those new to stakeholder management or experienced individuals who wish to refresh and expand their skill set. The course covers a variety of key areas, from negotiation and persuasion techniques to crafting tailored engagement plans. If you're looking to enhance your stakeholder management proficiency, this course will provide you with the expertise to succeed.

The Stakeholder Engagement & Management Course will include:

  • The stakeholder engagement process
  • Core communication skills for effective stakeholder management
  • Advanced negotiation skills for professionals
  • Effective leadership during organizational change
  • Strategies for managing cross-cultural stakeholder relationships
Why Choose Stakeholder Engagement & Management Course
Course Goals

What are the Goals?

By the end of this Stakeholder Engagement & Management Course, participants will be able to:

  • Utilize key tools for stakeholder engagement and management
  • Develop strategies to build rapport and manage stakeholder expectations effectively
  • Demonstrate advanced negotiation and collaboration techniques with diverse stakeholders
  • Create tailored communication plans to engage stakeholders
  • Implement robust mechanisms for ongoing stakeholder engagement throughout project phases

Who is this Training Course for?

This Stakeholder Engagement & Management Course is suitable for a wide range of professionals, including:

  • Project Managers and team leaders seeking to improve their stakeholder engagement skills
  • Managers in various sectors looking to enhance their communication and negotiation techniques
  • Technical professionals (e.g., Engineers, Maintenance, Production) needing to collaborate with diverse stakeholders
  • Human Resources professionals aiming to foster better stakeholder relationships
  • Individuals new to stakeholder management, looking to build a strong foundational skill set
Learning Approach

How will this Training Course be Presented?

The Stakeholder Engagement & Management Course is delivered using an engaging mix of adult learning methodologies, ensuring participants gain both theoretical knowledge and practical skills. The course will involve:

  • Interactive group discussions, role-playing exercises, and case studies to deepen understanding
  • Real-world application through individual and team activities designed to simulate stakeholder management scenarios
  • Short videos and multimedia content to break down complex concepts
  • Practical tools and templates participants can use post-training to implement effective engagement strategies in their own work environments

By incorporating these varied learning techniques, this training ensures that participants leave with not only the knowledge but also the practical experience to implement stakeholder management strategies successfully.

The Course Content

The Stakeholder Engagement Process

  • Essentials of stakeholder management – skills and competencies
  • History of stakeholder theory  and the difference between engagement and management
  • Identifying stakeholders – key techniques
  • The three key tools of stakeholder analysis
  • The potential outcomes from poorly conducted stakeholder engagement

Core Communication Skills for Stakeholder Management

  • Communication psychology and removing communication barriers
  • The importance of empathy
  • Assessing and classifying key influencers
  • Developing an action plan for engaging with key stakeholder
  • The importance of personality in stakeholder engagement

Negotiation Skills for Stakeholder Professionals

  • An Introduction to Negotiation
  • The win-win concept explored
  • The Coleman Raider “bare bones” model
  • Create the ideal Best Alternative to a Negotiated Agreement (BATNA)
  • Understanding the ZOPA

Best Practices in Change Leadership and Management

  • The key drivers of change
  • Defining the scale of organisational change
  • Approaches to organisational change
  • Change at the individual, team, and organisational level
  • The five psychological phases of change and their effective management

Managing Cross-Cultural Stakeholder Relationships

  • Understanding the importance of Cultural Intelligence (CI)
  • The eight levels of culture
  • Quantifying national culture and stakeholder influence
  • Negotiating across cultures – the key points
  • Personal action planning
Recognition

Certificate

  • • Wallstreet Development Academy Certificate of Completion for delegates who attend and complete the training course.
Collaborations

In Partnership With

Anderson Copex Coventry