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An Intensive Professional
Development Training Course on

Managing & Leading in a Multi-Cultural Workplace

Essential Steps Leading to Success with Diverse Teams

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Why Choose Us

The Managing & Leading in a Multi-Cultural Workplace Training Course is a highly engaging and interactive online course designed to enhance your leadership and management abilities in culturally diverse work environments. As organizations continue to embrace global teams and diverse workplaces, the ability to manage and lead across cultural boundaries has become an essential skill for any manager or leader.

This course will equip you with the knowledge and practical skills to navigate the complexities of cultural differences, fostering an inclusive and productive workplace. Whether you're managing a team of diverse individuals or working in a multinational company, this course will help you become a more culturally intelligent leader. You will develop strategies for improving cross-cultural communication, effectively managing multi-functional teams, and leading with empathy and understanding in diverse settings.

Throughout the course, you will explore best practices in diversity management, delve into common challenges in multi-cultural environments, and learn how to avoid failures in global assignments. By the end of the course, you'll have the tools to confidently manage a multi-cultural workforce and lead teams toward success in a globalized business world.

Why Choose Managing & Leading in a Multi-Cultural Workplace
Course Goals

What are the Goals?

By the end of this Managing & Leading in a Multi-Cultural Workplace Training Course, participants will have gained critical skills to effectively lead in diverse and multi-cultural environments. Course goals include:

  • Improving Cultural Intelligence (CI): Understand and enhance your ability to interact effectively across cultures.
  • Explaining Cultural Value Dimensions: Learn the five key cultural dimensions and how they impact leadership and management.
  • Identifying Stereotypes: Recognize the role of stereotypes in workplace dynamics and how to mitigate their impact.
  • Creating a Business Case for Diversity: Formulate arguments supporting the value of cultural diversity in business.
  • Managing Cross-Functional Teams: Learn strategies to manage teams from different cultures effectively.

Who is this Training Course for?

This Managing & Leading in a Multi-Cultural Workplace Training Course is ideal for professionals at various levels who are looking to enhance their leadership capabilities in culturally diverse settings. It will be especially beneficial for:

  • Supervisors, Middle Managers, Department Heads, and Team Leaders
  • Senior Managers working in multi-cultural or global organizations
  • Expatriates on international assignments or those managing expatriates
  • HR Professionals, including HR Business Partners
  • Staff members interested in developing skills for working in diverse environments
  • Anyone looking to improve their Cultural Intelligence (CI)
Learning Approach

How will this Training Course be Presented?

This Managing & Leading in a Multi-Cultural Workplace Training Course will be delivered using a variety of interactive and engaging adult learning techniques to ensure maximum understanding and retention. The course will combine:

  • Stimulating presentations covering key concepts and frameworks.
  • Interactive trainer-led sessions, including group discussions to enhance learning.
  • Practical sessions, allowing participants to practice and apply course concepts in real-life scenarios.
  • Fun and engaging exercises, short video presentations, and small group activities.
  • Feedback and group work to promote deeper understanding and knowledge retention.

This training course will foster a collaborative environment, providing opportunities for participants to engage with peers from different cultures and backgrounds.

The Course Content

Understanding Culture

  • The meaning of culture
  • Understanding your Cultural Intelligence (CI)
  • The seven most prominent levels of culture
  • Hofstede’s value dimensions
  • Understanding globalisation

The Psychology of Culture

  • Cross-cultural communication
  • Stereotypes and stereotyping
  • Motivation and culture
  • Body-language and culture
  • Cross-cultural negotiation

Leadership in a Global Organisation

  • Transformational & transactional management
  • Developing a global mindset
  • Managing in multi-national companies
  • Multi-cultural teams
  • Culture and decision-making

Managing Diverse Teams

  • The business case for cultural diversity
  • Managing cross-functional teams
  • People skills for effective cross-functional management
  • Multi-national team management
  • Establishing Nationalisation programmes

Current Issues in International Business

  • Innovation and culture
  • Why international assignments fail
  • Culture shock and global working
  • International Human Resource issues
  • Personal action planning
Recognition

Certificate

  • • Wallstreet Development Academy Certificate of Completion for delegates who attend and complete the training course.
Collaborations

In Partnership With

Anderson Copex Coventry