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In-House Training About Us
An Intensive Professional
Development Training Course on

Giving and Receiving Feedback

The Fundamentals of Good People Management
and Excellent Communication Skills

Course Options

How would you like to proceed?

Need a tailored solution or group booking discount? Contact our course advisors.

Why Choose Us

Giving and Receiving Feedback Training Course is essential for professionals who want to improve communication, enhance performance, and foster engagement in the workplace. Effective feedback is a cornerstone of strong people management, yet many organizations do not provide structured training to develop this skill. This course helps participants understand how to give feedback constructively and receive it with openness, creating a culture of continuous improvement.

This training course emphasizes practical strategies for communication, emotional intelligence, and motivational coaching. Participants will learn to recognize strengths and areas for development, manage performance discussions confidently, and deliver feedback in a way that inspires action and growth.

Through interactive exercises, case studies, and real-world scenarios, this Giving and Receiving Feedback Training Course enables participants to strengthen interpersonal skills, build trust, and develop as effective leaders. By the end of the course, attendees will be able to integrate feedback into daily workplace practices, boosting engagement, collaboration, and team performance.

Why Choose Giving and Receiving Feedback
Course Goals

What are the Goals?

By the end of the Giving and Receiving Feedback Training Course, participants will be able to:

  • Understand the principles of effective feedback and its impact on engagement and performance.
  • Communicate clearly and effectively with individuals and teams.
  • Develop skills in motivational coaching to inspire and support others.
  • Set and monitor effective performance goals.
  • Identify and remove communication barriers to enhance collaboration.

This course equips participants with practical tools to give and receive feedback confidently, improve interpersonal relationships, and strengthen leadership and people management skills.

Who is this Training Course for?

The Giving and Receiving Feedback Training Course is suitable for professionals across all industries who wish to enhance their communication and people management skills.

It is particularly valuable for:

  • Individuals who give and receive feedback regularly in their roles.
  • Team leaders, supervisors, section heads, and managers.
  • Technical professionals transitioning into management positions.
  • Professionals seeking to improve interpersonal and leadership skills.
  • Anyone aiming to become an effective and motivating leader within their organization.

Participants gain the ability to create positive feedback cultures, improve team performance, and foster professional growth and engagement.

Learning Approach

How will this Training Course be Presented?

The Giving and Receiving Feedback Training Course uses a highly interactive, hands-on approach to ensure maximum understanding and skill application. Participants engage in exercises designed to simulate real workplace scenarios, making the learning practical and actionable.

Course delivery includes:

  • Interactive exercises and roleplays to practice giving and receiving feedback.
  • Group discussions and teamwork activities to explore communication challenges.
  • Video analysis and case studies highlighting effective feedback practices.
  • Visual presentations to reinforce key concepts and communication techniques.
  • Personal reflection activities, including SWOT analyses and action planning.

This approach ensures that participants not only learn theoretical principles but also develop the confidence to apply them immediately in their professional roles.

The Course Content

The Principles of Effective Feedback

  • Understanding feedback – why it matters
  • Human behaviour – an introduction
  • Emotional Intelligence (EI) – an introduction
  • Giving feedback using EI
  • A personal career SWOT analysis

Improved Communication Skills

  • Active listening
  • Questioning techniques
  • Understanding your communication style
  • Language - verbal and non-verbal (body language)
  • The SOLER Model for improved communication

Giving and Receiving Feedback – The Essentials

  • Making performance appraisal work
  • Preparing for appraisal meetings
  • Setting SMART Goals
  • Dealing with poor performance
  • Personal Improvement Planning (PIP)

Motivational Coaching Skills

  • Distinguishing between coaching, mentoring, and training
  • Key coaching skills
  • Motivational coaching skills
  • PKP and Cause and Effect
  • Coaching practice

Effective Teamwork Feedback

  • The psychology of the group
  • The Stages of Team Development
  • Evaluating Team Performance
  • Avoiding groupthink
  • Your Personal Action Plan
Recognition

Certificate

  • • Wallstreet Development Academy Certificate of Completion for delegates who attend and complete the training course.
Collaborations

In Partnership With

Anderson Copex Coventry