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Business Continuity Management & IT Disaster Recovery

How to Protect your Business and Bottomline

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Why Choose Us

The Business Continuity Management & IT Disaster Recovery Course equips professionals with the end-to-end capability to design, implement, test, and maintain a robust BCM system — ensuring their organisations can withstand disruption, recover critical operations, and protect people, reputation, and performance when it matters most.

Business continuity and IT disaster recovery are no longer optional frameworks — they are organisational imperatives. From cyber attacks and system failures to natural disasters and supply chain disruptions, the threats are real and the cost of being unprepared is severe. This course addresses every stage of the BCM lifecycle — from Business Impact Analysis and recovery strategy development through to crisis command, IT disaster recovery, and ongoing plan validation.

Grounded in ISO-22301 and real-world case studies, the BCM & IT Disaster Recovery Training gives delegates a structured, practical understanding of how to build BCM systems that actually work — not just on paper, but under the pressure of a real incident.

This is a course for professionals who are accountable for keeping organisations operational and want the knowledge, tools, and confidence to do it effectively.

Why Choose Business Continuity Management & IT Disaster Recovery
Course Goals

What are the Goals?

The Business Continuity Management & IT Disaster Recovery Course is designed to develop comprehensive BCM and IT disaster recovery capability — from system design and strategy development through to crisis response, recovery management, and plan validation.

By the end of this course, participants will be able to:

  • Explain the principles of ISO-22301 and apply them to BCM policy and programme management
  • Conduct Business Impact Analysis (BIA) to identify critical processes and establish maximum tolerable downtime
  • Develop recovery strategies with defined Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs)
  • Establish worst-case scenarios and identify appropriate recovery strategies for critical business processes
  • Build and structure Business Continuity and Recovery teams with clear roles and responsibilities
  • Implement an Incident Command Framework and manage Emergency Centre operations effectively
  • Apply reputation and media management principles during a live incident
  • Evaluate IT disaster recovery strategies and manage the re-establishment of IT, power, and communications
  • Assess cyber hacking implications and integrate cyber resilience into BCM planning
  • Maintain, audit, validate, and continuously improve BCM and DR plans through structured testing and exercise programmes

Who is this Training Course for?

The Business Continuity Management & IT Disaster Recovery Course is designed for professionals responsible for organisational resilience, crisis preparedness, and the protection of critical business operations across all sectors.

This course is suitable for:

  • Business continuity managers and coordinators responsible for BCM programme development and maintenance
  • IT managers and disaster recovery specialists overseeing IT resilience and system recovery planning
  • Risk and compliance professionals integrating BCM into organisational risk frameworks
  • Crisis management and emergency response professionals leading incident command and response teams
  • Security managers responsible for cyber resilience and network protection strategies
  • Operations managers whose functions are identified as critical business processes requiring continuity planning
  • Communications and PR professionals responsible for reputation and media management during incidents
  • Any professional with accountability for keeping critical organisational functions operational during disruption
Learning Approach

How will this Training Course be Presented?

The Business Continuity Management & IT Disaster Recovery Course is delivered through a structured, scenario-based learning approach that mirrors the real BCM lifecycle — from initial system design and BIA through to live exercise, debrief, and plan improvement. Each day builds directly on the previous, ensuring delegates develop an integrated, end-to-end understanding of BCM and IT disaster recovery.

Practical exercises, case studies, and live scenario simulations are built into every day — giving delegates direct experience of applying BCM tools and frameworks under realistic conditions.

Delivery methods include:

  • Instructor-led sessions covering ISO-22301, BCM policy, BIA methodology, and recovery strategy frameworks
  • Business Impact Analysis workshops applying BIA and risk assessment techniques to real organisational scenarios
  • Recovery strategy development exercises building RPO and RTO frameworks and evaluating recovery options
  • Crisis management simulations applying the Incident Command Framework and Emergency Centre management
  • Reputation and media management sessions covering the 20-point must-do list for incident communications
  • IT disaster recovery workshops examining recovery strategies, cyber hacking implications, and external agency coordination
  • BCM plan validation exercises including test implementation, evaluation, debrief, and critique processes
  • Case studies throughout drawing on real-world BCM successes and failures to reinforce practical learning

The Course Content

The Creation and Maintenance of a Sound BCM System is a Complex Undertaking

  • Introduction and explanation of ISO-2230
  • Policy & Programme management of Business Continuity Management
  • Embedding BCM
  • Business Impact Analysis (BIA) with examples 
  • Identifying critical business processes and impact mitigation strategies
  • Establishing the 'maximum tolerable downtime' of critical processes
  • Practical exercise; BIA and Risk Assessment

Analysis, Design and Developing the Strategy

  • Developing plans with Recovery Point Objectives (RPO’s) & Recovery Time Objectives (RTO’s)
  • Establishing 'worst case' scenarios, for which strategies need to be developed
  • Identifying recovery strategies, for critical business processes
  • Determine costs, evaluating the strategy, essential equipment back-ups and recovery strategies
  • Establishing the Business Continuity and Recovery teams
  • Case Study and exercise

Enabling an Effective and Efficient Response, Command and Control, Stakeholder Management and the Process for Recovery Management

  • Crisis Management overview
  • Who is on the team, who else should be?
  • Implementing an Incident Command Framework  
  • Emergency Centre Management
  • Reputation & Media Management – 20 point ‘must do’ list
  • Business Continuity Management Case study and Exercise

The IT Disaster Recovery Phase. Minimising Damage, Re-establishment of Services such as IT, Power and Communications

  • Criteria for determining whether a potential crisis situation exists
  • First task - Is there an actual or potential threat to human safety?
  • Do you adopt an Evacuation or a ‘Shelter’ policy?
  • Human Factors in BCM
  • Examine Disaster Recovery activities and strategies
  • Involvement of external agencies, what is it they want to know
  • Consider the implications of cyber hacking of networks – with case studies.

Keeping the Plan Alive - Validating and Maintaining your BCM Programme

  • Maintaining, Administering, Auditing & Evaluating Business Continuity Plans   
  • Maintaining and administering BCM & DR plans
  • How to validate your plan, your arrangements and your teams
  • Who should be on your exercise planning team?
  • Test – implementation, evaluation, de-brief and critique
  • Exercise report, recommendations and follow up
  • BCI training and awareness programmes. BCI membership
  • Case Study and exercise
Recognition

Certificate

  • • AZTech Certificate of Completion for delegates who attend and complete the training course.
Collaborations

In Partnership With

Anderson

Frequently Asked Questions

This course is designed for business continuity managers, IT disaster recovery specialists, risk professionals, crisis managers, security professionals, and operations leaders who are responsible for ensuring their organisations can withstand and recover from serious disruption. It is suitable for both those building BCM capability from scratch and experienced professionals seeking to strengthen and validate their existing frameworks.  

Business Impact Analysis is the foundation of any effective BCM system — identifying which processes are critical, what the consequences of their disruption would be, and how long the organisation can tolerate their loss. This BCM & IT Disaster Recovery Training dedicates specific sessions to conducting BIA with practical examples, ensuring delegates can apply it accurately within their own organisational context.  

Day 3 focuses on crisis response — covering the Incident Command Framework, Emergency Centre management, team composition, stakeholder management, and a 20-point reputation and media management checklist. Delegates develop practical crisis leadership skills that go beyond planning — preparing them to lead effectively under the pressure of a real incident.  

Prior BCM experience is helpful but not essential. The course begins with BCM fundamentals — including ISO-22301 principles, policy management, and Business Impact Analysis — before advancing to strategy development, crisis response, and IT disaster recovery. Delegates at different experience levels consistently find the structured, progressive approach accessible and immediately applicable.  

Day 2 covers the development of RPOs and RTOs as core components of recovery strategy planning. Delegates learn how to establish these objectives based on business impact analysis findings, evaluate recovery options against them, and build strategies that are realistic, affordable, and aligned with what the organisation actually needs to survive a disruption.  

Day 5 focuses entirely on maintaining and validating BCM programmes — covering how to audit, administer, and update plans, design and run BCM exercises, implement tests, conduct structured debriefs, and produce exercise reports with actionable recommendations. Delegates develop the discipline and methodology to ensure their BCM plans remain live, tested, and fit for purpose.  

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